TERMS & CONDITIONS
CUSTOMER CARE
At Barkley Home Stores, we believe customer service should feel like common sense, not a chore.
We’re here to help before, during, and after your order. Whether you’ve got a question about a product, need help tracking a parcel, or simply want advice on what to buy, our support team is ready to assist.
​
What You Can Expect:
​
-
Clear, honest communication — no run-arounds, no automated nonsense
-
Responsive support — we aim to reply to all queries within 24 hours
-
UK-based service — friendly, human help from people who actually understand your order
-
Straightforward resolutions — we won’t keep you waiting weeks for answers
We know how frustrating poor service can be — which is why we go out of our way to make sure you don’t experience it here.
Got a question or issue?
Reach out to us via email or our contact form and we’ll get back to you as soon as we can.
​
Real people. Real help. No fuss.
PRIVACY & SAFETY
Your privacy and security are important to us.
​
At Barkley Home Stores, we take data protection seriously. When you shop with us, we only collect the information necessary to process your order, provide support, and improve your experience on our site.
​
We never sell, rent, or share your personal information with third parties for marketing purposes.
​
How We Keep You Safe:
-
All transactions are encrypted using secure SSL technology
-
Payment details are processed through trusted third-party gateways — we never store your card information
-
We comply with applicable data protection laws, including GDPR, to ensure your data is handled responsibly
We only work with suppliers and partners who meet our standards for privacy, safety, and security.
If you have any questions about how your information is used, or if you'd like to make a data-related request, please contact our support team at any time.
Transparency, trust, and security — that’s how we do business.
WHOLESALE INQUIRIES
Interested in stocking Barkley Home Stores products or placing a bulk order?
​
We welcome wholesale enquiries from retailers, resellers, and organisations across the UK and internationally.
Whether you're looking to source high-demand tech items, home essentials, or curated bundles, we're happy to discuss how we can support your business needs.
What We Offer:
-
Competitive wholesale pricing on selected product ranges
-
Flexible order volumes and bundle options
-
UK and EU-based stock available for select lines
-
Reliable fulfilment and support from a trusted UK partner
To get started, please contact us with the following:
-
Your business name and website (if applicable)
-
The products or categories you're interested in
-
Estimated order volumes and delivery location
We'll get back to you within 1–2 working days with next steps.
PAYMENT METHODS
-
Apple Pay
-
Google Pay
-
Credit / Debit Cards
-
PayPal (upon request)
-
​Bank Transfer
-
Cash upon collection from London