SHIPPING & RETURNS
SHIPPING POLICY
We are dedicated to providing transparent and reliable shipping methods at fair costs. Our packaging is designed to ensure the safe delivery of your products, giving you peace of mind throughout the process.
Whether it's standard delivery or express shipping, we aim to keep you informed about the delivery times, so you know exactly when to expect your purchase.
We believe in straightforward communication to build trust and loyalty with our customers.
Standard Delivery Times
UK, EU & Worldwide: Most orders arrive within 5–10 days on average.
International Orders: Please allow up to 10 working days, depending on location and customs processing.
We work with a global network of suppliers and logistics partners to offer reliable shipping at fair prices, with tracking provided where available.
Free Shipping
We offer free standard shipping on all orders over £60 (or local currency equivalent). Orders under £60 will incur a small flat shipping fee, calculated at checkout.
UK & EU Stock
We hold select stock within the UK and EU for our core product ranges, with next day delivery available upon request
Need Help?
If you're unsure about delivery times for a specific product, or need an order urgently, just contact our support team — we're happy to help.
RETURN & EXCHANGE POLICY
At Barkley Home Stores, our return and exchange policy is designed to give you confidence in your purchase. If you've had a change of heart or are not completely satisfied with a product, we make it simple for you to request a refund or exchange within 30 days of receipt of your items.
We prioritise customer satisfaction and aim to provide a hassle-free experience. Our clear and fair policy is crafted to build trust and reassure you that you can shop with peace of mind.
Complete the below form to start the return process and we'll respond as quickly as possible within 24 hours.